Effective Date: July, 2017
Last Updated: April, 2020
At ImageKeeper LLC ("ImageKeeper" or
"we" or "us" or "our"), we appreciate your use of
and contributions to our websites, our mobile and desktop applications, our
other collection, preservation, visualization, dissemination and/or our related
services (collectively known as the "Services," or, each
individually, a "Service"). ImageKeeper respects your privacy and is
committed to protecting your personal information.
applications, and electronic communications on which it appears (the
“Platform”). The Policy describes how we use the Personal Information that we
collect, receive, maintain, and store about you. Please read this Privacy
Policy carefully, by interacting with us through the Platform you consent to
Types of Personal Information Collected
We collect a range of Personal Information. “Personal
Information” is information that identifies, relates to, describes, or is
reasonably capable of being associated with or linked to an individual. When we
combine Personal Information with other information (i.e. information that does
not, on its own, identify you), we treat the combined information as Personal
Information you provide - When using the
Services, you may provide information about yourself, such as name, address,
phone number, email and details around a potential transaction. In addition,
when you order products or services through the Services, ImageKeeper may
collect your credit/debit card information. If you call us or make a call to a
third party through our Platform, the call may be recorded.
Media Information – When you upload media to the Platform,
we will collect information captured and embedded in the media. This may
include date and time the media was recorded, as well as the media’s location
data. Additionally, any personal information that may be captured by the
picture, video, or sound recording, may be stored.
Location Data – ImageKeeper can provide you with
helpful information based on where your data was collected. If you allow your
mobile device to send ImageKeeper your location, ImageKeeper will collect this
information based on the settings of your phone.
Social Networks - If you use the social
networking connection functions offered through the Services, we may collect
information from the social network that you have made available to us.
Usage Information – We may also collect usage and
device information when you visit our Platform. This may include information
about the browser, operating system, and/or device identifier for the device
you are using, your ISP and IP information, as well as the websites that you
came from and the site you visit when you leave.
Method of Information Collection
We collect personal information in a variety of ways. We
collect information directly from you; for example, when you register on the
Services or correspond with us through the Platform or via a phone call.
We also collect information from third parties. For
example, if you use the social networking connection function offered through
the Services, we may access your profile information that you have made
available on the social networks you provide access.
We also collect information from you passively. Our Platform
uses tracking tools like cookies, pixels, and we beacons. We do this both on
our Platform and in emails that we send to you. Through these tools we collect
information about users over time when you use our Platform. This collection
includes usage and browser information. We may also have third parties collect
Personal Information in this way. For more information about the trackers that
we use, please see Section 6 of this Policy. Additionally, if you enable
location data on your device, this data will be collected passively based on
the location settings on your device.
We may combine Personal Information we obtain. For example,
we may combine information that we have collected online with information that
we have collected offline, for instance during calls between you and our
support team. We may also combine information that we have collected across
other third-party sites or from other third parties with information we already
have. Finally, we combine information across devices.
How We Use Personal Information
In general, ImageKeeper uses the information collected from
you to preform services you requested, communicate with you, and operate our
Services. ImageKeeper also uses this information to respond to your requests.
We may also user your Personal Information to improve our
Platform and services, including to customize your experience with us. We may
also your information for marketing purposes. For example, we may send you
information about new features on the Platform, new services we offer, and
special offers. When legally permitted, this may also include using your
information to serve you ads and to tell you about products or offers available
through third parties we think you might find interesting.
Additionally, we may user information for security purposes
to protect our company, Platform, and customers. Finally, we may use your
information for other purposes, as permitted by law.
Sharing Personal Information
We may share Personal Information that you provide outside
the public areas of the Platform and Services in the following circumstances:
Service providers to ImageKeeper - When ImageKeeper
hires a service provider to help operate the Services or our business,
ImageKeeper may give access to Personal Information as necessary to perform the
service for ImageKeeper.
Partners with whom we conduct business - ImageKeeper
may share Personal Information to our trusted business partners. For instance,
when we co-sponsor a promotion or service. These partners may use your
information to, among other things, send you information or contact you about
their services and products.
Legal obligation or protection from harm - When
ImageKeeper has a good faith belief that access, use, preservation or
disclosure of the Personal Information is reasonably necessary to (a) satisfy
any requirement of law, regulation, legal process, or enforceable governmental
(c) detect, prevent, or otherwise respond to fraud, security or technical
concerns, (d) support auditing and compliance functions, or (e) protect the
rights, property, or safety of ImageKeeper, its users, or the public against
Merger or sale - If and when ImageKeeper is involved
in a merger, acquisition, or any form of transfer or sale of some or all of its
business, whether as a going concern or as part of bankruptcy, liquidation, or
similar proceeding. Personal Information may be transferred along with the
Cookies and Other Technologies
We collect information about
users over time on the Platform by using several common types of cookies and
other tracking technologies including web beacons, pixels, and flash cookies.
We also have third parties that collect information in this way on our behalf
and for their own purposes. Cookies are small files that download when you
access certain websites. For more information about cookies visit: http://www.allaboutcookies.org/.
Web beacons, pixels, and other tracking technologies operate independent of
To assist us with analyzing our
website traffic through cookies and similar technologies, we use analytics
services such as Google Analytics. For more information on Google Analytics’
processing of your information, please see
“How Google uses data
when you use our partners' Platforms or apps.”
You can opt out of Google Analytics by installing
opt-out browser add-on
These cookies may be ones placed
by us (first-party) or by a third party. These cookies may also be Flash
Cookies. To learn how to manage privacy and storage settings for Flash cookies
cookies expire when you close your browser or turn off your device. Persistent
cookies remain on your device after you close your browser or turn off device.
We may use a variety of cookies:
Type of Cookies
Required cookies are essential for the Platform
to function properly and for you to navigate our Site and use its features,
such as accessing secure areas of the Platform and using our services.
These cookies collect information about how you
use the Platform, including which pages you go to most often and if they
receive error messages from certain pages. These cookies do not collect
information that individually identifies you. All information these cookies
collect is aggregated and anonymous. It is only used to improve how the
Platform functions and performs.
Functionality cookies allow the Platform to
remember information you have entered or choices you make (such as your
username, language, or your region) and provide enhanced, more personal
features. These cookies also enable you to optimize your use of the Platform
after logging in. These cookies can also be used to remember changes you have
made to text size, fonts and other parts of web pages that you can customize.
Targeting or Advertising
From time-to-time, we may engage third parties
to track and analyze usage and volume statistical information from
third parties to track the performance of our advertisements. For example,
these cookies remember which browsers have visited the Platform. The
information provided to third parties does not include Personal Data, but
this information may be re-associated with Personal Data after we receive it.
By way of example, as you visit the Platform,
advertising cookies may be placed on your computer so that we can understand
what you are interested in. Our advertising partners then enable us to
present you with retargeted advertising on other sites based on your previous
interaction with the Platform.
We also contract with third-party advertising
networks and similar partners that collect IP addresses and other information
on our Platform, from emails, and on third-party sites. Ad networks follow
your online activities over time by collecting Site Navigational Information
information to provide advertisements about products and services tailored to
your interests. You may see these advertisements on other websites. This
process also helps us manage and track the effectiveness of our marketing
Third parties, with whom we partner to provide
certain features on the Platform or to display advertising based upon your
web browsing activity, use Flash cookies to collect and store information.
Flash cookies are different from browser cookies because of the amount of,
type of, and how data is stored.
You can control cookies and
tracking tools. Some browsers have a “do not track” feature that prevents a
website from tracking you, as well as additional cookie settings. Our Platform
does not currently respond to these signals. If you choose to block cookies
and other trackers, certain features of the Platform may not work. Blocking or
rejecting cookies will not stop all of the tracking described in this Policy.
These features and options are browser and device specific and are not uniform.
You can usually find these settings in the options or preferences menu of your
browser. To understand these settings, the following links for commonly used
browsers may be helpful, or you can use the help option in your browser for
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web
To find out more on how to manage and delete cookies,
visit aboutcookies.org. For more details on your choices regarding use of your
web browsing activity for interest-based advertising you may visit the
On a mobile device, you may also be to adjust your settings
to limit ad tracking.
You have certain choices about how we use your Personal
Information. You can opt out-out of certain marketing. To opt-out of
marketing communications, please email us at info@ImageKeeper.com or by following the
instructions included in the email correspondence. If you have an account with
ImageKeeper, you can select your preferences through your account settings.
Also, you can manage your receipt of some types of communication by following
the instructions included in the email we send you. Please note that, even if
you unsubscribe from certain email correspondences, we may still need to email
you with important transactional or administrative information, as permitted by
You can control if we share information with third parties
for their marketing purposes. To opt-out of us sharing your information with
third parties for such promotional purposes, email us at info@ImageKeeper.com or write to us in
the “Contact Us” section of this Policy and include “Marketing Opt-Out” in your
Children Under the Age of 13
The Platform and ImageKeeper’s Services are not intended for
children. The Platform is meant for adults and we will not knowingly collect
personally identifiable information from any person under the age of 13 without
permission from a parent or guardian. The Services are not designed to attract
the attention of persons under the age of 13. If you are a parent or legal
guardian and think your child has given us information you can email us at info@ImageKeeper.com. You can also
write to us at the address listed in the “Contact Us” section of this Policy.
Please mark your inquiries “COPPA Inquiry.”
Storage, Security and Retention of Information
You acknowledge that Personal Information will be processed
and stored by ImageKeeper in databases hosted in the United States. ImageKeeper
has taken reasonable steps to protect the information users share with us,
including, but not limited to, setup of processes, equipment and software to
avoid unauthorized access or disclosure of this information. No transmission of
information via the Internet can be entirely secure, however, so please always
use caution when submitting Personal Information.
We will retain your Personal Information for as long as you
have an active account, as needed to provide you with the Services, to comply
with our legal, financial reporting, or compliance obligations, and to enforce
You can access, update, and delete Personal Information you
provide to ImageKeeper in your account profile by logging into your account or
emailing us at info@ImageKeeper.com for accounts on ImageKeeper. While we are
ready to assist you in managing the Personal Information you provide to us, we
cannot always delete records due to financial reporting, compliance, or other
Links to Third Parties and their Sites
Our Platform may include third
party content and links to third party websites and services that collect
Personal Information. We do not control these third parties and this Policy
does not apply to their privacy practices. We are not responsible for the
practices of these third parties or how they use information you provide to
them. Please read the third parties’ privacy policies carefully.
If you have any questions about this privacy statement, or
the privacy practices of ImageKeeper, please email us at info@ImageKeeper.com or write to us at:
ImageKeeper, P.O. Box 27740, Las Vegas, NV 89126
Please note that this policy may be amended from time to
time. Unless otherwise indicated, any changes to this Policy will apply
immediately upon posting to the Platform so please check our site periodically
for updates. You can see when this Policy was last updated by reviewing the
“Last Updated” legend at the top of this page. We will provide notice of
material changes by updating the Policy here, and communicating with you in the
manner and format in which we typically communicate with you in our regular
course of business, as required by applicable law.